RETURNS AND REFUNDS

Returns for Damaged Products

If you receive a damaged or defective product, we are committed to resolving the issue promptly and efficiently. To be eligible for a return, your item must meet the following conditions:

  1. Damage Inspection: Please inspect your order upon receipt. If you find that the product is damaged or defective, contact us within seven (7) days of receiving your order.
  2. Notification: To initiate the return process, please contact our customer support team through our "Contact Us" page or email us at [customer support email] with the following information:
  3. Approval: Once we receive your request and review the provided information, we will determine if your product is eligible for return. If your return is approved, we will provide you with instructions on how to return the damaged item.
  4. Return Procedure: Follow the instructions provided by our customer support team to return the damaged product. Please ensure that the product is in its original packaging and includes all accessories, parts, and manuals.
  5. Refund or Replacement: Upon receiving the returned item, we will inspect it to verify the damage or defect. We will then proceed with either a refund or replacement, as per your preference.

No Returns or Refunds for Other Reasons

Please note that, except for damaged or defective products, we do not accept returns or exchanges for any other reasons, including but not limited to:

  1. Change of mind
  2. Incorrect product selection
  3. Color variations due to monitor differences
  4. Delays in delivery (unless exceeding the stated delivery time)
  5. Issues unrelated to product quality

We encourage you to carefully review product descriptions, specifications, and customer reviews to ensure that you select the right product to meet your specific needs.

In the event that we sent you the wrong product, we will take full responsibility for the mistake and provide you with the correct product or a refund, depending on your preference.

At Ananta Designs, we are dedicated to delivering the best shopping experience possible, and we are here to assist you with any questions or concerns. Please do not hesitate to reach out to our customer support team for further assistance with any issues you may encounter.

Thank you for choosing Ananta Designs for your home decor needs. Your satisfaction is our top priority.

CANCELLATION POLICY

If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may follow the standard return process.

CUSTOMER SATISFACTION GUARANTEE

At anantadesigns.in, we are committed to your satisfaction. If you have any concerns or questions regarding your purchase, please do not hesitate to contact our customer service team. We are here to assist you.

Please note that this return policy is subject to change, and any updates will be posted on our website. It is your responsibility to review the return policy regularly for any modifications.

We appreciate your business and value your trust. We aim to provide you with exceptional home decor products and exceptional customer service.

Thank you for choosing us for your home decor needs.

CONTACT US

For any assistance or queries, whatsapp us at +91 90560 70560 or write to us at customercare@anantadesigns.in

For all business related queries, reach out at info@anantadesigns.in

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